STORE LOCATOR
| Monday TODAY | 09:00 – 18:00 |
| Tuesday | 09:00 – 18:00 |
| Wednesday | 09:00 – 18:00 |
| Thursday | 09:00 – 18:00 |
| Friday | 09:00 – 18:00 |
| Saturday | 09:00 – 18:00 |
| Sunday | 10:00 – 17:00 |
Our Hitchin store is right on Market Place in the town centre. If you are coming by train, it is a short walk from Hitchin Railway Station. If you are driving, the Grammar School Walk car park and St Mary’s car park are both nearby.
You can drop your phone off, walk around town, and pick it up when it is done. Most phone repairs take under an hour.
What We Offer
Cracked, flickering, or unresponsive screens on all major phone brands, iPads, and MacBooks.
If your device dies too quickly or will not hold a charge, a new battery usually fixes it.
If your device only charges at a certain angle or will not charge at all.
Front and rear cameras, blurry images, and cracked camera lenses.
Slow performance, boot loops, virus removal, and operating system problems on iOS, Android, and Windows.
Unlock your phone to use with any carrier.
Process
Most phone repairs at our Hitchin store are done in under an hour. Screen replacements and battery swaps are the quickest jobs we do. Tablet repairs usually take 1 to 2 hours. Laptop repairs take 2 to 3 days because the parts are more complex and sometimes need to be ordered in. We will always give you an honest time estimate before we start.
Every repair is quoted individually. We give you a clear price before starting any work. Phone screen repairs start from £29. All repairs come with a warranty. The length depends on the type of repair and parts used. iPhone original screen repairs come with a lifetime warranty. Premium OLED screens are covered for 12 months. Standard LCD screens are covered for 3 months. Small parts like batteries, charging ports, and cameras are covered for 12 months. Samsung, tablet, and laptop repairs are covered for 6 months.
Who are we
Our Hitchin store is run by a small, experienced team who carry out hundreds of repairs every month.
Store Manager, 5 years with Phone Clinic. iPhone and Samsung specialist.
Repair Technician, Part of the Hitchin team since 2021. Specialises in screen replacements, battery swaps, and charging port repairs.
OUR REVIEWS
Posted on Google The CentreTrustindex verifies that the original source of the review is Google. Popped in earlier today as my phone had Completely died. Quickly diagnosed as a broken screen. Very open and honest about pricing and repaired quickly within one hour. Couldn’t have asked for a better service. Hopefully won’t need to visit again soon, but if I do, I know where to go nowPosted on Google frances critchleyTrustindex verifies that the original source of the review is Google. Jaffa the owner of the shop was lovely he repaired my phone and didn't charge me for a screen proctor.Posted on Google Gill WTrustindex verifies that the original source of the review is Google. Bought a used phone as been to shop before and wanted to know what I was getting. Syed and Jafree transferred data from my old phone and it’s guaranteed for a year. Efficient, helpful and trustworthy.Posted on Google Anne HulbertTrustindex verifies that the original source of the review is Google. Brilliant service my camera app was disappeared from the phone they fixed in 5 mints definitely recommend themPosted on Google AliTrustindex verifies that the original source of the review is Google. Really impressed with service. I thought my phone was a write off but they managed to replace screen quickly and gave me great advice. Very polite people too.Thanks!Posted on Google Tracy Jayne FowlerTrustindex verifies that the original source of the review is Google. Very helpful and speedy in resolving the issuePosted on Google Lee BooneTrustindex verifies that the original source of the review is Google. Popped in on a long cycle where my battery was out of charge and forgot my charger. My charging port had been broken for over a year so have to charge it wirelessly. The man in the shop fixed my charging port in 5 minutes for a great price. Sent me on my way with a new charger also for a great price. Friendly and extremely helpful. Absolute hero!Posted on Google Ben GodwinTrustindex verifies that the original source of the review is Google. Couldn’t be happier with the service, informative and saved me a burnt out phone and loss of data
— Hitchin
33 Market Place, Hitchin, SG5 1DY. Right in the town centre, short walk from Hitchin Railway Station.
Most phone repairs are done in under an hour. Tablet repairs take 1 to 2 hours. Laptop repairs take 2 to 3 days.
No. Walk ins are welcome every day during opening hours. Booking ahead just saves you waiting time.