STORE LOCATOR
| Monday TODAY | 09:00 – 18:00 |
| Tuesday | 09:00 – 18:00 |
| Wednesday | 09:00 – 18:00 |
| Thursday | 09:00 – 18:00 |
| Friday | 09:00 – 18:00 |
| Saturday | 09:00 – 18:00 |
| Sunday | 10:00 – 17:00 |
What We Offer
Restore your device battery life with certified OEM batteries.
Premium quality screen repairs for all brands using genuine parts.
Front and rear camera repairs for crystal-clear photos every time.
Full device housing replacements for a brand-new appearance.
iOS, Android and Windows software repairs and system updates.
Unlock your device to use with any carrier worldwide.
Who are we
Our Hitchin store is run by a dedicated local team of certified repair technicians. Every team member is trained to manufacturer standards and carries out hundreds of repairs each month.
OUR REVIEWS
Posted on Google linda ScottTrustindex verifies that the original source of the review is Google. Very friendly man who always helps me with issues with my phone . Been to him a couple times of times , he recently helped me In getting my phone back in action when it became locked . Will always go to him as very efficient and knowledgeablePosted on Google Brenda MannTrustindex verifies that the original source of the review is Google. Excellent service, friendly very reasonable prices would recommendPosted on Google Huseyin BesgullerTrustindex verifies that the original source of the review is Google. The store is clean, tidy, hygienic, bright, big, modern, vibrant and full of selection for anything from products to repair services. The staff are knowledgeable, friendly, intelligent, welcoming, helpful, heartwarming, understanding, respectful, supportive, sociable, well mannered and professional. The price is reasonable for the for services and products which is better than other places in United Kingdom. You should go there if you want affordable prices for products and services which is good.Posted on Google Elle LouiseTrustindex verifies that the original source of the review is Google. The staff at the phone clinic are amazing. Very polite and kind and happy to help & reasonably priced. Would not go anywhere else.Posted on Google Martin LanconTrustindex verifies that the original source of the review is Google. Thought I was going to have to get a new phone, they sorted out charging problem, all done within half hour. Definitely use again. Good helpful people. Thanks.Posted on Google Peter SpencerTrustindex verifies that the original source of the review is Google. Thanks for your helpPosted on Google Glory HallTrustindex verifies that the original source of the review is Google. Excellent service. My beloved Pixel 5 phone’s camera stopped working. They were great in the shop. They ordered the replacement and rang me when it came in. Installation was speedy and the camera is working now. I can highly recommend them.
— Hitchin
Phone Clinic Hitchin is at 33 Market Place, Hitchin, SG5 1DY, right in the town centre. The store is a short walk from Hitchin train station and close to the Grammar School Walk car park, so you can drop your phone off and grab a coffee in town while we work on it.
We’re open Monday to Saturday from 9am to 6pm, and Sunday from 10am to 5pm. Walk-ins are welcome any time we’re open, so there’s no need to book ahead unless you want to guarantee a specific slot.
Most screen and battery repairs at our Hitchin branch are finished within 30 minutes while you wait. More involved jobs, such as water damage or motherboard faults, are diagnosed on the day and we’ll give you an honest time estimate before we start.
Our Hitchin team repairs iPhone, Samsung, and Google Pixel devices, along with most other major Android brands. The store is run by certified technicians trained to manufacturer standards on screens, batteries, cameras, charging ports, and housings.
Yes, every repair from our Hitchin store comes with a 12 month warranty covering parts and labour, with selected iPhone repairs eligible for a lifetime warranty. If anything isn’t right after your repair, bring it back to Market Place and we’ll sort it.
Pricing depends on your exact phone model and the type of damage, so we always confirm the cost after a free diagnostic check, with no hidden fees. Most standard iPhone and Samsung screen or battery jobs are completed same day at a fixed, upfront price.