STORE LOCATOR
| Monday TODAY | 09:00 – 18:00 |
| Tuesday | 09:00 – 18:00 |
| Wednesday | 09:00 – 18:00 |
| Thursday | 09:00 – 18:00 |
| Friday | 09:00 – 18:00 |
| Saturday | 09:00 – 18:00 |
| Sunday | 10:00 – 17:00 |
Our Hitchin store is right on Market Place in the town centre. If you are coming by train, it is a short walk from Hitchin Railway Station. If you are driving, the Grammar School Walk car park and St Mary’s car park are both nearby.
You can drop your phone off, walk around town, and pick it up when it is done. Most phone repairs take under an hour.
What We Offer
Cracked, flickering, or unresponsive screens on all major phone brands, iPads, and MacBooks.
If your device dies too quickly or will not hold a charge, a new battery usually fixes it.
If your device only charges at a certain angle or will not charge at all.
Front and rear cameras, blurry images, and cracked camera lenses.
Slow performance, boot loops, virus removal, and operating system problems on iOS, Android, and Windows.
Unlock your phone to use with any carrier.
Process
Most phone repairs at our Hitchin store are done in under an hour. Screen replacements and battery swaps are the quickest jobs we do. Tablet repairs usually take 1 to 2 hours. Laptop repairs take 2 to 3 days because the parts are more complex and sometimes need to be ordered in. We will always give you an honest time estimate before we start.
Every repair is quoted individually. We give you a clear price before starting any work. Phone screen repairs start from £29. All repairs come with a warranty. The length depends on the type of repair and parts used. iPhone original screen repairs come with a lifetime warranty. Premium OLED screens are covered for 12 months. Standard LCD screens are covered for 3 months. Small parts like batteries, charging ports, and cameras are covered for 12 months. Samsung, tablet, and laptop repairs are covered for 6 months.
Who are we
Our Hitchin store is run by a small, experienced team who carry out hundreds of repairs every month.
Store Manager, 5 years with Phone Clinic. iPhone and Samsung specialist.
Repair Technician, Part of the Hitchin team since 2021. Specialises in screen replacements, battery swaps, and charging port repairs.
OUR REVIEWS
Posted on Google linda ScottTrustindex verifies that the original source of the review is Google. Very friendly man who always helps me with issues with my phone . Been to him a couple times of times , he recently helped me In getting my phone back in action when it became locked . Will always go to him as very efficient and knowledgeablePosted on Google Brenda MannTrustindex verifies that the original source of the review is Google. Excellent service, friendly very reasonable prices would recommendPosted on Google Huseyin BesgullerTrustindex verifies that the original source of the review is Google. The store is clean, tidy, hygienic, bright, big, modern, vibrant and full of selection for anything from products to repair services. The staff are knowledgeable, friendly, intelligent, welcoming, helpful, heartwarming, understanding, respectful, supportive, sociable, well mannered and professional. The price is reasonable for the for services and products which is better than other places in United Kingdom. You should go there if you want affordable prices for products and services which is good.Posted on Google Elle LouiseTrustindex verifies that the original source of the review is Google. The staff at the phone clinic are amazing. Very polite and kind and happy to help & reasonably priced. Would not go anywhere else.Posted on Google Martin LanconTrustindex verifies that the original source of the review is Google. Thought I was going to have to get a new phone, they sorted out charging problem, all done within half hour. Definitely use again. Good helpful people. Thanks.Posted on Google Peter SpencerTrustindex verifies that the original source of the review is Google. Thanks for your helpPosted on Google Glory HallTrustindex verifies that the original source of the review is Google. Excellent service. My beloved Pixel 5 phone’s camera stopped working. They were great in the shop. They ordered the replacement and rang me when it came in. Installation was speedy and the camera is working now. I can highly recommend them.
— Hitchin
33 Market Place, Hitchin, SG5 1DY. Right in the town centre, short walk from Hitchin Railway Station.
Most phone repairs are done in under an hour. Tablet repairs take 1 to 2 hours. Laptop repairs take 2 to 3 days.
No. Walk ins are welcome every day during opening hours. Booking ahead just saves you waiting time.