REPAIR LOCATION
OUR PROMISE
Most repairs are completed in under 30 minutes.
99% satisfaction grantee on every repair
Committed to sustainable, responsible repair practices.
Fully certified, experienced repair specialists.
Genuine and premium-grade components only.
Up to lifetime warranty on select iPhone repairs.
We offer same-day repair service
No hidden charges – the price you see is the price you pay.
Getting your phone fixed in Hanley takes 3 simple steps
Cracked screen? Dead battery? Water damage? Our expert technicians in Hanley fix all makes and models — most repairs done in just 30 minutes.
Phone Clinic Repair is Hanley’s trusted phone repair specialist, serving customers across Stoke-on-Trent from our branch at 6 Upper Market Square, ST1 1NS. Whether your screen is cracked, your battery is draining fast, or your charging port has stopped working, our certified technicians fix all makes and models the same day.
We carry out most repairs in under 30 minutes while you wait. iPhone screen replacements, Samsung Galaxy battery swaps, charging port fixes, water damage assessments — all handled in-store with no waiting around and no hidden costs.
Every repair at Phone Clinic Repair in Hanley comes with a 12-month parts and labour warranty as standard. Premium screen replacements on qualifying iPhone models are covered by a lifetime warranty. You get full protection from the moment your device is handed back.
Our No Fix No Fee guarantee means you never pay a penny unless your phone is successfully repaired. Walk in during opening hours or book an appointment online — no obligation, no risk, just a fast and professional repair from a team that genuinely cares about getting it right.
Phone Clinic Repair in Hanley fixes a wide range of device problems for iPhone, Samsung, Google Pixel, Huawei, OnePlus and all other major brands. Our technicians are experienced across hardware faults, software issues, and physical damage caused by drops, water, or everyday wear.
-> Screen Replacement Hanley
A cracked or unresponsive screen is the most common repair we carry out. We replace screens on all iPhone models and Samsung Galaxy handsets using premium-grade parts. Most screen replacements are completed in 30 minutes or less.
-> Battery Replacement Hanley
If your phone loses charge quickly, shuts down unexpectedly, or no longer holds a full charge, a battery replacement will restore normal performance. We fit high-quality replacement batteries across all popular models.
-> Charging Port Repair Hanley
A loose or blocked charging port is one of the most frustrating faults. Our technicians clean, repair, or replace charging ports on both USB-C and Lightning connector devices, typically within the same visit.
-> Water Damage Repair Hanley
If your phone has been dropped in water, bring it to us immediately. Do not charge it or leave it in rice. Our team uses professional cleaning tools to treat water-damaged components and give your device the best possible chance of recovery.
-> Camera, Speaker and Button Repairs
We also repair faulty rear and front cameras, damaged speakers, unresponsive microphones, and stuck or broken power and volume buttons. Whatever the fault, bring it in for a free diagnosis before committing to any repair.
All services are available on a walk-in basis at our Hanley store, six days a week, with Sunday hours available too.
OUR REVIEWS
Posted on Google linda ScottTrustindex verifies that the original source of the review is Google. Very friendly man who always helps me with issues with my phone . Been to him a couple times of times , he recently helped me In getting my phone back in action when it became locked . Will always go to him as very efficient and knowledgeablePosted on Google Brenda MannTrustindex verifies that the original source of the review is Google. Excellent service, friendly very reasonable prices would recommendPosted on Google Huseyin BesgullerTrustindex verifies that the original source of the review is Google. The store is clean, tidy, hygienic, bright, big, modern, vibrant and full of selection for anything from products to repair services. The staff are knowledgeable, friendly, intelligent, welcoming, helpful, heartwarming, understanding, respectful, supportive, sociable, well mannered and professional. The price is reasonable for the for services and products which is better than other places in United Kingdom. You should go there if you want affordable prices for products and services which is good.Posted on Google Elle LouiseTrustindex verifies that the original source of the review is Google. The staff at the phone clinic are amazing. Very polite and kind and happy to help & reasonably priced. Would not go anywhere else.Posted on Google Martin LanconTrustindex verifies that the original source of the review is Google. Thought I was going to have to get a new phone, they sorted out charging problem, all done within half hour. Definitely use again. Good helpful people. Thanks.Posted on Google Peter SpencerTrustindex verifies that the original source of the review is Google. Thanks for your helpPosted on Google Glory HallTrustindex verifies that the original source of the review is Google. Excellent service. My beloved Pixel 5 phone’s camera stopped working. They were great in the shop. They ordered the replacement and rang me when it came in. Installation was speedy and the camera is working now. I can highly recommend them.
Our Hanley store is located at 6 Upper Market Square, Hanley, Stoke-on-Trent, ST1 1NS. Walk-ins are welcome during opening hours, Monday to Saturday 09:00 to 17:00 and Sunday 10:00 to 16:00.
Most common repairs, including screen replacements and battery swaps, are completed in 30 minutes or less while you wait. More complex faults such as water damage may take longer, but you will always be given an accurate time estimate before work begins.
The cost depends on your device model and the type of repair needed. We provide a free, no-obligation diagnosis at the counter before quoting any price. You only pay once the repair is completed to your satisfaction.
Yes. Every repair includes a 12-month warranty covering parts and labour. Qualifying premium screen replacements on select iPhone models are covered by a lifetime warranty. Full warranty details are available in store and on our Warranty page.
If our technicians cannot repair your device, you pay nothing. The No Fix No Fee guarantee applies to all repair types at our Hanley branch. There is no charge for the initial diagnosis either.
We repair all major smartphone brands including Apple iPhone, Samsung Galaxy, Google Pixel, Huawei, OnePlus, Motorola, Nokia, and more. If you are unsure whether we cover your model, bring it in for a free assessment.
Yes. Bring your phone to us as soon as possible after water exposure. Avoid charging it or placing it in rice, as both can cause further damage. Our technicians use professional equipment to assess and treat water-damaged devices.
No appointment is needed. Walk-ins are always welcome at our Hanley store. If you prefer to secure a specific time slot, you can also book online through our Book Appointment page.
Walk in or book online — we’ll have your phone repaired in 30 minutes. No fix, no fee. 12-month warranty on every repair.