REPAIR LOCATION
OUR PROMISE
Most repairs are completed in under 30 minutes.
99% satisfaction grantee on every repair
Committed to sustainable, responsible repair practices.
Fully certified, experienced repair specialists.
Genuine and premium-grade components only.
Up to lifetime warranty on select iPhone repairs.
We offer same-day repair service
No hidden charges – the price you see is the price you pay.
Getting your phone fixed in Thames takes 3 simple steps
Cracked screen? Dead battery? Water damage? Our expert technicians in Thames fix all makes and models — most repairs done in just 30 minutes.
Phone Clinic sits on Bell Street in the heart of Henley-on-Thames, just a short walk from Henley Bridge and the town’s Market Place. If you live in Henley, Shiplake, Remenham, or anywhere along the RG9 postcode, you can walk straight in with a cracked screen, a dying battery, or a phone that won’t charge.
Most other repair shops near Thames ask you to post your device away and wait days for it to come back. We do it differently. Our technicians repair iPhones, Samsung phones, and Google Pixel devices on site, usually while you wait. No courier, no tracking number, no guessing when your phone will return.
Every repair uses tested, premium-grade parts and comes with a 12-month warranty on parts and labour. If we cannot fix it, you do not pay. That is our simple promise to every customer who walks through our door on Bell Street.
A cracked screen is the most common reason people visit our Thames store, and it is usually fixed within 30 minutes. We also handle battery replacements for phones that drain fast or shut off without warning, a problem we see often with older iPhone and Samsung models around Henley.
Water damage is another regular job. If your phone went into the Thames, a puddle, or a sink, bring it in quickly. The sooner our technician looks at it, the better the chance of a full recovery. We also fix charging ports, broken cameras, and faulty speakers on most major brands.
Beyond phones, our Bell Street technicians repair tablets and laptops too. Whether it is an iPad that will not turn on or a MacBook with a damaged keyboard, the same team and the same 12-month warranty apply. One visit to Thames covers nearly every device problem you might have.
OUR REVIEWS
Posted on Google linda ScottTrustindex verifies that the original source of the review is Google. Very friendly man who always helps me with issues with my phone . Been to him a couple times of times , he recently helped me In getting my phone back in action when it became locked . Will always go to him as very efficient and knowledgeablePosted on Google Brenda MannTrustindex verifies that the original source of the review is Google. Excellent service, friendly very reasonable prices would recommendPosted on Google Huseyin BesgullerTrustindex verifies that the original source of the review is Google. The store is clean, tidy, hygienic, bright, big, modern, vibrant and full of selection for anything from products to repair services. The staff are knowledgeable, friendly, intelligent, welcoming, helpful, heartwarming, understanding, respectful, supportive, sociable, well mannered and professional. The price is reasonable for the for services and products which is better than other places in United Kingdom. You should go there if you want affordable prices for products and services which is good.Posted on Google Elle LouiseTrustindex verifies that the original source of the review is Google. The staff at the phone clinic are amazing. Very polite and kind and happy to help & reasonably priced. Would not go anywhere else.Posted on Google Martin LanconTrustindex verifies that the original source of the review is Google. Thought I was going to have to get a new phone, they sorted out charging problem, all done within half hour. Definitely use again. Good helpful people. Thanks.Posted on Google Peter SpencerTrustindex verifies that the original source of the review is Google. Thanks for your helpPosted on Google Glory HallTrustindex verifies that the original source of the review is Google. Excellent service. My beloved Pixel 5 phone’s camera stopped working. They were great in the shop. They ordered the replacement and rang me when it came in. Installation was speedy and the camera is working now. I can highly recommend them.
Phone Clinic is located at 3 Bell Street, Henley-on-Thames, Oxfordshire, RG9 2BG. The shop is in the town centre, close to Henley Bridge.
Most screen and battery repairs take about 30 minutes. You can wait in store or run a quick errand nearby while the work is done.
No appointment is required. Walk-ins are welcome during opening hours, and you can also book online in advance if you prefer a fixed time.
We repair iPhone, Samsung, Google Pixel, and most other major smartphone brands. We also repair tablets and laptops at the same store.
Yes. Every repair comes with a 12-month warranty covering both parts and labour, so any fault with the replacement part is fixed free of charge.
Pricing depends on the phone model and the type of damage. Screen and battery jobs are quoted for free before any work starts, so there are no surprises.
Yes. Bring the phone in as soon as possible after water exposure. The faster we see it, the higher the chance of a full recovery.
If we cannot fix your device, you do not pay. This no-fix, no-fee policy applies to every repair at our Thames store.
Walk in or book online — we’ll have your phone repaired in 30 minutes. No fix, no fee. 12-month warranty on every repair.