WHO WE ARE
We have been fixing phones, tablets, and laptops since 2015. What started as a single store has grown into 14 locations across England and Scotland, with a team of qualified technicians who care about doing the job properly.
OUR STORY
Phone Clinic opened in 2015 with one idea: make phone repair simple, honest, and affordable. At the time, getting a cracked screen fixed meant either paying top prices at a manufacturer store or trusting a market stall with no guarantee. There had to be something in between.
So we set up a repair shop that did things differently. Clear pricing before any work starts. Quality parts on every repair. A proper warranty you can actually rely on. And technicians who explain the problem in plain English instead of technical jargon.
That first store worked because customers came back and told others. Within a few years, we opened more. Today we have 14 stores from the Scottish Highlands to the south coast, and a team of over 30 people across the country.
We still run the same way we did on day one. You walk in with a broken device, and you walk out with it working. No fuss.
Phone Clinic opened its first store, offering straightforward phone repairs with honest pricing and quality parts.
Expanded to 5 stores across England and Scotland. Word of mouth and returning customers drove the growth.
Reached 10 locations, becoming one of the larger independent repair networks in the UK.
Passed 50,000 customers served. Built a reputation for reliable repairs and honest pricing.
14 stores nationwide, a team of over 30 qualified technicians, and still growing.
OUR TEAM
Every Phone Clinic store is staffed by qualified repair technicians. They are trained to diagnose faults accurately, use quality parts, and test every device before it goes back to the customer.
Our technicians hold repair certifications and regularly update their skills as new devices hit the market. When Apple releases a new iPhone or Samsung launches a new Galaxy, our team learns the internals of that device so they can repair it properly from day one.
We are not a franchise. Every store is part of the same company, which means the same standards, the same warranty, and the same level of service wherever you visit.
£ Honest pricing
You get a clear quote before any work starts. The price we say is the price you pay.
🛡️ No fix, no fee
If we cannot fix your device, you do not pay. We have had this policy since day one.
⭐ Quality over shortcuts
We use quality replacement parts, not the cheapest option available.
📃 Real warranty
12 month warranty as standard. Lifetime warranty on qualifying premium screen replacements.
Since 2015. We have been repairing phones, tablets, and laptops for over 10 years.
We have 14 stores across England and Scotland. You can find your nearest one on our store locator page.
Yes. Every technician holds repair certifications and is trained on the latest devices from Apple, Samsung, Google, and other major brands.
No. We also repair tablets including iPads and Samsung Galaxy Tabs, and laptops including MacBooks, Windows laptops, and Chromebooks.
Yes. We offer a mail in repair service. You can book it online and we will send you the details for posting your device to us.
Find your nearest Phone Clinic store or book a repair online. We will take it from there.
