PROFESSIONAL REPAIRS
Select your device, choose your service, and book an appointment — all in minutes.
When your screen cracks, your battery gives up, or water damage strikes, the last thing you want is uncertainty about where to take your device. Booking your phone repair online with Phone Clinic takes the guesswork out of the entire process. In under 60 seconds you can select your device, choose your service, pick a time that works around your day, and secure your slot at one of our 14 UK stores, with a certified technician already briefed on exactly what your device needs.
We have been repairing smartphones, tablets, and laptops across England and Scotland since 2003. As a Samsung Authorised Service Partner and Apple-trusted repair specialist, our technicians arrive prepared with genuine-grade parts before you even walk through the door. That preparation is only possible because you booked ahead online.
Our online booking system is built around your schedule, not ours. Choose a same day phone repair booking at any of our branches from Southampton and Loughton in the south to Inverness and Liverpool in the north. When you book a phone repair appointment online, your technician has your parts pulled and your slot reserved, cutting average walk-in wait times from over an hour down to as little as 25 minutes for most repairs.
iPhone screen repair booking from £29, completed in 25 to 45 minutes. Samsung screen replacement from £59, typically 30 to 50 minutes. Phone battery replacement from £19, carried out in 20 to 30 minutes. Charging port repair from £39, taking around 30 to 45 minutes. Water damage diagnostic and treatment from £49. Free general diagnostic, no obligation, 0 to 15 minutes.
Every repair completed through our booking system carries our standard warranty as a minimum. iPhone Premium repairs booked online include our lifetime warranty. All other hardware repairs are covered by a 12 month warranty, and Samsung, Android, tablet, and laptop repairs carry a 6 month warranty as standard.
Phone Clinic is not an iPhone-only service. Our booking system covers all major smartphone brands, meaning you can book Samsung repair online, book a Google Pixel repair, book a Sony or OnePlus repair, and select from dozens of models directly within the booking flow. If you cannot find your exact model, our team reviews every booking and contacts you to confirm parts availability before your appointment, so there are no surprises when you arrive.
Every repair booked through Phone Clinic carries our No Fix No Fee guarantee. If our technician cannot fix your device, you pay nothing. That commitment applies to every branch across all 14 locations and covers every repair category in our booking system. It is the most straightforward guarantee in the UK phone repair market, and it is the reason over 50,000 customers have trusted Phone Clinic since we opened our first store.
Booking a phone repair appointment online with Phone Clinic is designed to take less time than describing the problem to someone on the phone. The process has three stages and the entire flow is optimised for mobile, so you can complete it on the very device you are booking in for repair or from any other screen.
Step one: select your device and service. Use the booking tool above to search by brand, model, or model code. The system instantly shows which repairs are available for your device, with live pricing and estimated repair times displayed before you confirm anything.
Step two: choose your branch and time slot. With 14 stores across the UK, there is almost always a Phone Clinic location within reach. Select the branch closest to you, whether that is our Southampton store on the south coast, our Loughton branch in Essex, one of our Midlands locations in Halesowen or Stoke on Trent, or our northern and Scottish branches in Liverpool, Inverness, Eastgate, and High Street Fort William. Then pick a date and time that suits your schedule, including same day slots where availability permits.
Step three: drop off and collect. Arrive at your chosen store and our technician will carry out a rapid confirmation check before beginning your repair. For most screen and battery jobs, you can wait in store and collect your device within the hour.
Not within reach of one of our 14 branches? Phone Clinic offers a fully managed mail in phone repair UK service so customers anywhere in the country can access our certified technicians. Post your device securely using our tracked packaging guidance, our central repair team carries out the work using the same parts and standards as our in-store service, and your device is returned to you via tracked next day or same day delivery within 24 to 72 hours of us receiving it. The mail in service covers screen replacements, battery repairs, charging port work, water damage treatment, and software diagnostics across all major brands including iPhone, Samsung, Google, Sony, and OnePlus.
The most common search our customers make before finding us is phone repair near me online booking, and we have built our entire booking experience around answering that search with something genuinely useful. Rather than a generic contact form, our tool shows you real availability, real pricing, and the specific branch closest to your location before you commit to anything.
All 14 Phone Clinic locations accept walk-ins, but booking ahead online secures your time slot, guarantees your technician has the right parts in stock, and means your device is back in your hands faster. With a 99% satisfaction rate across over 50,000 completed repairs and a decade of trading experience, booking online with Phone Clinic is the fastest route from a broken screen to a working phone anywhere in the UK.
OUR PROMISE
Most repairs are completed in under 30 minutes.
99% satisfaction grantee on every repair
Committed to sustainable, responsible repair practices.
Fully certified, experienced repair specialists.
Genuine and premium-grade components only.
Up to lifetime warranty on select iPhone repairs.
We offer same-day repair service
No hidden charges – the price you see is the price you pay.
OUR REVIEWS
For in-store appointments, 90% of repairs are completed in under 45 minutes. iPhone and Samsung screen replacements typically take between 25 and 40 minutes. Battery replacements take 20 to 30 minutes. Charging port and speaker repairs usually take 30 to 45 minutes. Water damage treatments vary depending on the extent of the damage but usually take 1 to 3 hours. For mail-in repairs, we repair and dispatch your device the same day we receive it, with delivery the following working day.
Our prices depend on your device model and the repair needed. iPhone screen replacements start from £59. Samsung screen repairs start from £69. Battery replacements start from £29. Charging port repairs start from £39. Water damage treatment starts from £49. You will see an exact quote for your specific model when you select your device and repair type during the booking process. There are no hidden fees — the price you see is the price you pay.
Phone Clinic offers a lifetime warranty on all iPhone screen replacements. For all other repairs — including battery replacements, charging ports, water damage treatment, and back glass — we provide a 12-month warranty on both parts and labour. Our warranty covers defects in the components we install and the quality of our workmanship. It does not cover accidental damage, drops, or liquid damage that occurs after the repair is completed. Full warranty terms are available on our Warranty page.
No. Phone Clinic does not wipe your personal data during standard hardware repairs such as screen, battery, or charging port replacements. Your photos, contacts, apps, and messages will remain exactly as you left them. We strongly recommend backing up your device before any repair as a general precaution. For software repairs or water damage treatment, data recovery cannot always be guaranteed — this is why we advise backing up first.
Absolutely. If you are not sure what the problem is, simply book a diagnostic appointment. Our technicians will thoroughly test your device to identify the exact fault. We will then give you a clear, honest price quote before carrying out any work. There is no obligation to proceed with the repair after the diagnostic. The diagnostic itself is free of charge at all Phone Clinic stores.
Yes. If you cannot visit one of our 14 stores in person, our nationwide mail-in repair service is the perfect solution. Select ‘Mail-In Repair’ when booking online. Package your device securely and post it to our central repair lab using a tracked service. We will repair your device the same day it arrives and return it to you via tracked 24-hour delivery. The entire process typically takes 48 to 72 hours from the day you post your device. Our mail-in service is fully insured and handles devices with the same care as our in-store repairs.
Yes — and the sooner you bring it to us, the better the chances of a full recovery. If your phone has been water damaged, do not attempt to charge it or turn it on. Do not put it in rice — rice dust can block the charging port and cause further damage. Bring it to your nearest Phone Clinic store or book a mail-in repair as quickly as possible. Our technicians will clean and dry the internal components using specialist equipment. We have a high success rate for water damage treatment, though the outcome depends on how long the device was in contact with liquid.
Phone Clinic repairs all major smartphone brands and models, including Apple iPhone (every generation from iPhone 6 through to iPhone 16 Pro Max), Samsung Galaxy (S-series, A-series, Z Fold and Flip), Google Pixel, Huawei, OnePlus, Oppo, Motorola, and more. We are a Samsung Authorised Service Partner, which means our Samsung repairs meet manufacturer standards. We also repair iPads, Android tablets, and a wide range of laptops. If you are unsure whether we can repair your specific model, contact us before booking.
This depends on your device brand. For Samsung devices, our repairs will not void your warranty because Phone Clinic is a Samsung Authorised Service Partner — we are officially approved by Samsung to carry out out-of-warranty repairs using genuine Samsung parts. For Apple devices, Apple’s warranty terms state that third-party repairs can affect their coverage. However, Phone Clinic provides our own comprehensive warranty on all repairs, which in many cases offers better protection than the manufacturer’s original terms. We recommend checking your specific manufacturer’s policy if this is a concern.