PROFESSIONAL REPAIRS
Book phone repair online in under a minute. Pick your device, tell us what is wrong, and choose a time. We will have the right parts ready before you arrive. You can also walk into any of our 14 stores without booking. But reserving a slot means less waiting and a faster fix.
SIMPLE Process
Save your photos, contacts, and files to iCloud, Google Drive, or a computer. We do not touch your personal data during repairs.
Take them out before you hand over the device. This keeps your personal information with you during the repair.
Our technicians need to test the device after the repair. A phone with a dead battery is harder to test properly.
We will need it to run a full check once the repair is done. We only use it for testing and we do not access your personal content.
A few quick things to do before your appointment that will help the process go smoothly.
-> Back up your data: Save your photos, contacts, and files to iCloud, Google Drive, or a computer. We do not touch your personal data during repairs, but a backup is always a smart precaution.
-> Remove your SIM card and memory card: Take them out before you hand over the device. This keeps your personal information with you during the repair.
-> Make sure your phone has some charge: Our technicians need to test the device after the repair. A phone with a dead battery is harder to test properly.
-> Know your passcode: We will need it to run a full check once the repair is done. We only use it for testing and we do not access your personal content.
That is fine. Book a diagnostic appointment and we will figure it out. Our technicians test the device, identify the exact fault, and give you a clear quote before doing any work. The diagnostic is free and there is no obligation to go ahead with the repair.
If none of our 14 stores are close enough, you can post your device to us instead. Select “Mail In Repair” when booking online and we will send you the details. Package your device securely, send it using a tracked service, and we will repair it and post it back to you.
Every Phone Clinic store welcomes walk ins during opening hours. Find your nearest store and head over whenever it suits you.
Yes. If there is availability at your chosen store, you can book a same day slot. The earlier in the day you book, the more likely you are to get a time that works for you.
No. Booking is free. You only pay when the repair is done and you are happy with the result. If we cannot fix your device, you do not pay at all.
Yes. If your plans change, you can cancel or reschedule your appointment. Check your confirmation email for details on how to manage your booking.
You can book repairs for phones, tablets, and laptops. We fix all major brands including Apple, Samsung, Google Pixel, Huawei, and more. If you are not sure whether we cover your device, get in touch with us before booking.
Select “Mail In Repair” as your option when using the booking form. We will email you the details for packaging and posting your device to our repair centre.
Pick your device, choose your repair, and grab a time slot. The whole thing takes less than a minute. You can book phone repair for any brand we carry. If you would rather talk to someone first, call us or visit your nearest store.
