Phone Repair in Stoke-on-Trent
Address: Unit 133 The Potteries Centre Hanley, ST1 1PS
| Monday | 09:00 — 17:00 |
| Tuesday | 09:00 — 17:00 |
| Wednesday | 09:00 — 17:00 |
| Thursday | 09:00 — 17:00 |
| Friday | 09:00 — 17:00 |
| Saturday | 09:00 — 17:00 |
| Sunday | 10:00 — 16:00 |
Phone Clinic 4U | Expert Phone Repair in Stoke-on-Trent
Secure Warranty
Pay in Store
Express Repairs
Price Promise
Smashed Screen? Battery Draining Fast? We Fix It in 30 Minutes.
Let’s be honest—a broken phone is a disaster. You’re disconnected, frustrated, and worried about expensive, slow repairs.
We’re here to change that.
Welcome to Phone Clinic, your local repair experts right here in the Potteries Centre, Hanley. Forget mailing your device away or waiting days for a fix. Most of our phone repairs, including screen and battery replacements, are done in 30 minutes or less.
You can drop your phone off, grab a coffee, and pick it up before you’ve finished your shopping.
Why Stoke-on-Trent Chooses Phone Clinic
We’re not just another phone shop. We’re your local tech partners, and we believe in providing a service you can actually trust. Here’s what makes us different:
Lifetime Warranty: We stand by our work. All our repairs come with a lifetime warranty (T&Cs apply) for your complete peace of mind.
30-Minute Express Repairs: We know you’re busy. Our expert technicians can fix most common issues, like screens and batteries, while you wait.
Free, Honest Diagnostics: Not sure what’s wrong? We’ll run a full diagnostic test for free and tell you exactly what needs doing. No guesswork, no pressure.
“No Fix, No Fee” Promise: In the unlikely event we can’t repair your device, you don’t pay a single penny.
Price Promise Guarantee: We offer top-quality repairs at competitive prices. We’ll match any local quote for the same repair.
Expert, Vetted Technicians: Our team is trained to repair all major brands using the highest quality parts.
Our Simple 3-Step Repair Process
We make getting your phone fixed incredibly simple.
Walk In or Book Online: Pop into our store in the Potteries Centre (Hanley) whenever you like—no appointment needed. You can also book a slot online to save time.
Get Your Free Diagnostic: One of our friendly technicians will assess your device right at the counter and give you a clear, no-obligation quote.
Fixed While You Wait: For most repairs, we’ll have your phone back to you, good as new, in about 30 minutes. You pay in-store only when the job is done.
All Your Devices, All Your Problems- Fixed
We’re experts in more than just phones. Our technicians can handle almost any tech issue you throw at them.
Common Phone Repairs
Cracked Screen Replacement: Don’t let a spider-webbed screen ruin your day. We’ll replace it fast.
Battery Replacement: If your phone dies by 2 PM, a new battery will give it a new lease on life.
Charging Port Repair: Phone won’t charge? We can fix faulty or blocked charging ports.
Water Damage Repair: Spilled a drink? Act fast and bring it in. We have a high success rate with water damage recovery.
Software Troubleshooting: Is your phone slow, buggy, or stuck in a loop? We’ll sort it out.
What Customer Says About Our Repair Service
EXCELLENT Based on 73 reviews Posted on linda ScottTrustindex verifies that the original source of the review is Google. Very friendly man who always helps me with issues with my phone . Been to him a couple times of times , he recently helped me In getting my phone back in action when it became locked . Will always go to him as very efficient and knowledgeablePosted on Brenda MannTrustindex verifies that the original source of the review is Google. Excellent service, friendly very reasonable prices would recommendPosted on Huseyin BesgullerTrustindex verifies that the original source of the review is Google. The store is clean, tidy, hygienic, bright, big, modern, vibrant and full of selection for anything from products to repair services. The staff are knowledgeable, friendly, intelligent, welcoming, helpful, heartwarming, understanding, respectful, supportive, sociable, well mannered and professional. The price is reasonable for the for services and products which is better than other places in United Kingdom. You should go there if you want affordable prices for products and services which is good.Posted on Elle LouiseTrustindex verifies that the original source of the review is Google. The staff at the phone clinic are amazing. Very polite and kind and happy to help & reasonably priced. Would not go anywhere else.Posted on Martin LanconTrustindex verifies that the original source of the review is Google. Thought I was going to have to get a new phone, they sorted out charging problem, all done within half hour. Definitely use again. Good helpful people. Thanks.Posted on Mark BairstowTrustindex verifies that the original source of the review is Google. Good quick service in replacing the screen on my iphone12. Unless you are in a hurry I’d shop around as prices charged lot higher than on website. If you are going to charge more then advertise the correct price as per standards..Posted on Peter SpencerTrustindex verifies that the original source of the review is Google. Thanks for your helpPosted on Glory HallTrustindex verifies that the original source of the review is Google. Excellent service. My beloved Pixel 5 phone’s camera stopped working. They were great in the shop. They ordered the replacement and rang me when it came in. Installation was speedy and the camera is working now. I can highly recommend them.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Frequently Asked Questions - Phone Repair Stoke-on-Trent
Here are answers to some of the most common questions we get about our Hanley repair services.
Q: How long does a typical phone repair take?
Most of our most popular repairs, like iPhone screen replacements and battery swaps, are completed in 30 minutes or less. More complex issues, like water damage, might take a bit longer, but we’ll always give you an accurate time frame upfront.
Q: How long do repairs take?
Most phone repairs are done within 30 minutes while you wait. More complex jobs (like water damage) may take longer, but we’ll always let you know the expected turnaround
Q: Do I need an appointment?
Not at all! Walk-ins are always welcome at our Hanley store. You can also book online if you prefer to secure a specific time slot.
Q: Is my data safe?
Your device and data are safe with us. We recommend backing up your device before any repair for added security.
Q: Can you fix water-damaged phones?
Yes, we handle water damage repairs. Success rates depend on the extent of the damage, so bring your device in for a free assessment.
Q: Do you repair tablets and laptops as well?
Absolutely – tablets, iPads, and some laptops are covered; however, please call ahead for specialty devices.
Don't Wait. Get Your Phone Fixed Today!
Life’s too short to deal with a broken phone. Walk into our Phone Clinic store in the Potteries Centre now for a free diagnostic, or book your 30-minute repair online.