STORE LOCATOR
| Monday TODAY | 09:00 – 18:00 |
| Tuesday | 09:00 – 18:00 |
| Wednesday | 09:00 – 18:00 |
| Thursday | 09:00 – 18:00 |
| Friday | 09:00 – 18:00 |
| Saturday | 09:00 – 18:00 |
| Sunday | 10:00 – 17:00 |
3 Bell St, Henley-on-Thames, RG9 2BA
What We Offer
Restore your device battery life with certified OEM batteries.
Premium quality screen repairs for all brands using genuine parts.
Front and rear camera repairs for crystal-clear photos every time.
Full device housing replacements for a brand-new appearance.
iOS, Android and Windows software repairs and system updates.
Unlock your device to use with any carrier worldwide.
Who are we
Our Thames store is run by a dedicated local team of certified repair technicians. Every team member is trained to manufacturer standards and carries out hundreds of repairs each month.
OUR REVIEWS
Posted on Google linda ScottTrustindex verifies that the original source of the review is Google. Very friendly man who always helps me with issues with my phone . Been to him a couple times of times , he recently helped me In getting my phone back in action when it became locked . Will always go to him as very efficient and knowledgeablePosted on Google Brenda MannTrustindex verifies that the original source of the review is Google. Excellent service, friendly very reasonable prices would recommendPosted on Google Huseyin BesgullerTrustindex verifies that the original source of the review is Google. The store is clean, tidy, hygienic, bright, big, modern, vibrant and full of selection for anything from products to repair services. The staff are knowledgeable, friendly, intelligent, welcoming, helpful, heartwarming, understanding, respectful, supportive, sociable, well mannered and professional. The price is reasonable for the for services and products which is better than other places in United Kingdom. You should go there if you want affordable prices for products and services which is good.Posted on Google Elle LouiseTrustindex verifies that the original source of the review is Google. The staff at the phone clinic are amazing. Very polite and kind and happy to help & reasonably priced. Would not go anywhere else.Posted on Google Martin LanconTrustindex verifies that the original source of the review is Google. Thought I was going to have to get a new phone, they sorted out charging problem, all done within half hour. Definitely use again. Good helpful people. Thanks.Posted on Google Peter SpencerTrustindex verifies that the original source of the review is Google. Thanks for your helpPosted on Google Glory HallTrustindex verifies that the original source of the review is Google. Excellent service. My beloved Pixel 5 phone’s camera stopped working. They were great in the shop. They ordered the replacement and rang me when it came in. Installation was speedy and the camera is working now. I can highly recommend them.
— Thames
Phone Clinic is at 3 Bell Street, Henley-on-Thames, Oxfordshire, RG9 2BG. The shop sits in the heart of the town centre, a short walk from Henley Station and the Market Place. You can walk in any day of the week without an appointment. Opening hours run from 9am to 5pm Monday through Saturday, and 10am to 4pm on Sunday.
Most screen repairs are completed in approximately 30 minutes. This includes iPhone screen replacements and Samsung display repairs. Our technicians stock premium replacement parts on site, so you do not need to wait days for parts to arrive. You can drop your phone off, explore Bell Street, and return to a fully repaired device.
Yes. If our technicians cannot fix your device, you pay absolutely nothing. This guarantee applies to all repairs carried out at our Bell Street location. We are confident in our diagnostic skills and only confirm a repair when we are certain of a successful outcome. There are no hidden charges and no call out fees.
Every repair completed at Phone Clinic Henley on Thames comes with a 12-month warranty covering both parts and labour. If the replacement component develops a manufacturing fault within that period, we will repair it again at no cost to you. Premium screen replacements on qualifying devices may be eligible for our lifetime warranty upgrade.
We repair iPhones from older models through to the iPhone 15 Pro Max, Samsung Galaxy and A series handsets, Google Pixel devices, iPads, MacBooks, Windows laptops, and most Android smartphones. Our team also handles water damage, charging port faults, battery replacements, and software diagnostics. If your device has a screen and a power button, we can most likely fix it.
Yes. Walk-in customers are welcome every day of the week. There is no appointment needed for standard repairs such as screen replacements and battery swaps. Simply bring your device to 3 Bell Street and our team will carry out a free diagnostic assessment before providing a transparent quote with no obligation to proceed.
Walk in anytime during opening hours or book online — our loughton team will have your phone repaired in 30 minutes.